Re: [HTCondor-users] What is going on with downloads at https://research.cs.wisc.edu?

[Andrew Cunningham <condor@xxxxxxxxxxxxxxxx>]

Don, Jason,

Thanks for checking this out.

I tried Internet Explorer as well - same issue. Its not Firefox specific.

My conclusion now is that this must be some corporate firewall issue I have never seen before. I was able to get to the download page easily from a mobile device outside of the firewall. It is odd that it started only recently. Perhaps they pushed some new rules to the firewall.

I will check with our IT department.

Andrew

On Wed, Aug 28, 2019 at 9:32 AM Jason Patton <jpatton@xxxxxxxxxxx> wrote:

Thanks Don for the data point. This is a really strange issue. Firefox (68.0) on not-Windows (haven't tested Windows yet) works for us, too. FYI for others on the list, that specific URL will expire at some point.

Jason

On Wed, Aug 28, 2019 at 11:27 AM Krieger, Donald N. <kriegerd@xxxxxxxx> wrote:

Dear Andrew,

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Please pardon me for jumping in here as I am not knowledgeable about this.

I was able to download the package using Internet Explorer 11 on a Windows 10 machine.

So it looks like Wisconsinâs website and server are working.

When I clicked on the link which for you produced the timeout, I was taken to another webpage titled:

Downloadable files for HTCondor 8.8.4 @ UW Madison

which included this URL:

http://parrot.cs.wisc.edu//symlink/20190828031501/8/8.8/8.8.4/9c16301af329dcfee3a7a2dfc3c63930/condor-8.8.4-474941-Windows-x86.msi

Â

I wonder if Firefox has some default setting which is blocking something.

Â

Best â Don

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From: HTCondor-users <htcondor-users-bounces@xxxxxxxxxxx> On Behalf Of Andrew Cunningham
Sent: Wednesday, August 28, 2019 12:13 PM
To: HTCondor-Users Mail List <htcondor-users@xxxxxxxxxxx>
Subject: Re: [HTCondor-users] What is going on with downloads at https://research.cs.wisc.edu?

Â

Hi Jason,

The exact URL I am on is

https://research.cs.wisc.edu/htcondor/downloads/?state=select_from_mirror_page&version=8.8.4&mirror=UW%20Madison&optional_organization_url=http://

Â

I am selecting the condor-8.8.4-474941-Windows-x64.msi download.

I click the checkbox "I have read ..."

I click the "submit download request".

Â

Firefox (Windows 68.0.2) goes away for some time and returns with the "Gateway Timeout" error. This was been a problem for weeks now. I assumed everyone was enjoying a summer break:). I have tried on multiple machines.

Â

Andrew

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Andrew

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On Wed, Aug 28, 2019 at 9:04 AM Jason Patton <jpatton@xxxxxxxxxxx> wrote:

Hi Andrew,

Â

Can you share where the problem happens? Is it when you click on the version ("HTCondor 8.9.2") on the Downloads page (Âhttps://research.cs.wisc.edu/htcondor/downloads/Â) or when you are trying to download a specific file? If you're getting this error when you're downloading a file, can you share the URL to the file? It should be coming from parrot.cs.wisc.edu.

Â

Thanks

Â

Jason Patton

Â

On Wed, Aug 28, 2019 at 10:44 AM Andrew Cunningham <condor@xxxxxxxxxxxxxxxx> wrote:

Its ha been impossible to download any version of HTCondor from the official downloads page for some time.

"Gateway Timeout

The gateway did not receive a timely response from the upstream server or application."

Â

Andrew

Â

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